SMS Terms & Conditions

1. Program Description

My Mortgage Company, Inc. (“Company,” “we,” “us”) offers a text messaging program to provide you with information about loan options, appointment reminders, rate updates, application status, and related mortgage services. By opting in to our SMS program, you agree to receive recurring automated text messages at the mobile number you provide.

Our SMS program is available to residents of the United States. Consent to receive text messages is not required as a condition of obtaining a loan or any other financial product or service from us.

2. Message Frequency

Message frequency varies based on your interactions with us and the status of your inquiry or loan application. You may receive messages related to:

• Loan application status updates and document requests
• Appointment confirmations and reminders
• Responses to your mortgage inquiries
• Rate updates and market information
• Pre-approval follow-ups
• Closing coordination and timeline updates

3. Costs and Charges

Message and data rates may apply. We do not charge for the messages we send, but your mobile carrier’s standard messaging rates will apply. Please contact your wireless carrier for details about your text messaging plan.

4. How to Opt Out

After you send STOP, we will send a one-time confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive text messages from us. If you wish to re-enroll, you may do so by submitting a new form on our website and checking the SMS consent box.

5. Help

If you are experiencing issues with our messaging program, reply HELP to any of our messages for assistance, or contact us directly:

6. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and network availability. T-Mobile is not liable for delayed or undelivered messages.

7. Privacy and Data Sharing

For complete details on how we handle your personal information, please see our Privacy Policy.

8. Supported Carriers

Our SMS program is supported on major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and most other domestic carriers. Carriers are not responsible for the content of our messages.

9. Changes to These Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Any changes will be reflected by the effective date above. Your continued participation in the SMS program after changes are posted constitutes your acceptance of the updated terms.

10. Contact Us

If you have questions about these SMS Terms & Conditions: